There are many types of Blue Screen of Death. But, To fix VIDEO DXGKRNL FATAL ERROR, you can follow the steps described in this article.
Like many other BSODs, it may be a result of driver failure or incompatibility. In Windows 10, Users usually encounter it while doing graphics-intensive software, games, plugging/unplugging HDMI or any video I/O cable, installing GPU driver etc. It means the problem is mostly related to your graphics card driver. Don’t worry, You always can troubleshoot VIDEO_DXGKRNL_FATAL_ERROR.
Corrupted system files, third-party program or service interference, your antivirus or firewall, and malware infection also can cause this problem. But, Solutions for this problem are pretty simple.
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Fix VIDEO DXGKRNL FATAL ERROR on Windows 10
You can follow several methods to get rid of this problem. If you are unable to access your PC normally, you can try all of the solutions in safe mode.
1. Install Latest Windows 10 Update
Each Windows update comes with bug fixes or security improvement. So, sometimes, Windows update can fix blue screen of death like video dxgkrnl fatal error. Many users reportedly fixed this problem by updating windows to the latest version. So, You also should do it. If you are lucky, it may solve your problem.
2. Update Drivers Especially GPU
Most BSOD errors are the result of drivers’ incompatibility or bugs. So, Updating to the latest version may help. In fact, Windows 10 users use the latest versions of drivers. Because All old drivers that worked on Windows 7 or 8 may not work on Windows 10 properly. On the other hand, the VIDEO DXGKRNL FATAL ERROR can be related to your GPU. It happens most of the time. So, You should update the drivers to the latest version, especially the graphics card driver.
If you don’t know how to do it, Read: How to Update Drivers
3. Re-Install Graphics Card Driver
It is one of the effective solutions to fix video DXGKRNL fatal error on Windows 10. This trick works for many other GPU related problems on PC. Anyway, To re-install the video driver, follow the instructions given below.
- At first, Open Windows Device Manager on your PC. You can open the start menu, type devmgmt.msc and press enter to open it.
- Now, You should see a list of drivers. Just expand “Display Drivers” and right-click on your graphics card driver.
- Then, Choose Choose “Uninstall Device.”
- Make sure you have checked “Delete the driver software for this device” during uninstallation.
- After that, Restart your PC.
To install again the GPU driver, you can follow these things.
- Now, Download the latest driver software for your GPU model from the official source and install them. Here are the download links for specific GPU brands.
Download NVIDIA GPU Drivers: http://www.nvidia.com/Download/index.aspx
- You also can use Driver Booster to do it automatically and more conveniently.
By the way, After re-installing GPU driver, it should fix video dxgkrnl fatal error.
4. Clean Boot
Sometimes, Any third-party programs or services can cause this type of blue screen of death error on your PC. In this case, Clean boot can help a lot. It allows you to identify any problematic services that start automatically during the Windows startup process. If you can disable them, it may solve video dxgkrnl fatal error. Anyway, Read: How to Boot Into Clean Boot
That article contains all the instructions in details.
5. Uninstall Antivirus
Some antivirus, firewall, and security software are known to cause BSODs on Windows. So, You also can try to uninstall your antivirus or firewall from your PC temporarily. Then, See if it helps.
6. Fix Corrupted System Files Using SFC and DISM Command
It is another way to troubleshoot VIDEO_DXGKRNL_FATAL_ERROR. Sometimes, Problems that exist in the core system files cause various errors on Windows PCs. Blue screen of death is one of them. So, You should use SFC and DISM command to fix it. To get all the instructions, Read: How to Repair Corrupted System Files
7. Set Default GPU from the BIOS
If you have both dedicated and integrated GPU on your computer, this solution is for you. You can select default graphics adapter from your BIOS. For more details, you can visit manufacturer’s website. Keep in mind that this option is not available for all computers.
8. Additional Solutions
In fact, Above methods should fix VIDEO DXGKRNL FATAL ERROR in most cases. But, If the problem still appears, you can run a malware scan, perform the system restore. Also, Analyze the dump file to identify the actual reason behind this error and then take proper steps to solve it.
Hopefully, These tips will help to fix VIDEO DXGKRNL FATAL ERROR on Windows 10. If you know any other better method, you can let us know in the comment box.